faq's

Shipping

When will my order ship?

We typically process and ship orders within 1-3 business days. Once your order ships, you’ll receive a confirmation email with tracking info.

Do you offer international shipping?

We ship to most all countries worldwide. Some shipping services may be limited in some countries. Shipping rates and delivery times vary by location and are calculated at checkout. Please note that international customers are responsible for any customs fees or import taxes required by their country.

How is international shipping calculated?

International shipping rates vary based on the order weight and destination. Unfortunately, we have no control over shipping cost. USPS/UPS/DHL will calculate the cost automatically.

To help make shipping more worthwhile, we offer book bundles, which allow you to order multiple volumes at once and maximize the value of your shipment.

We are actively working on expanding our distribution so Chloe & Maisy Co. can become more accessible globally.

Wholesale & where to buy

Where can I buy Chloe & Maisy Co. products?

You can shop everything on our website, and our books are now carried by select retail partners. See the full list below.

How do I know a store is an authorized retailer?

Only stores on our verified retailers list are official Chloe & Maisy Co. retailers. See the full list below. We don't run shops on Amazon, Etsy, or other marketplaces ourselves, so be cautious of listings claiming to be us. If you're unsure about a seller, email us at help@chloeandmaisy.com and we'll check for you.

PRODUCTS & RESTOCKS

Are your coloring books for adults or kids?

Our books are for all ages! Kids, teens and grown-ups all love coloring with Chloe & Maisy, and they're a great way for families to color together.

Is the artwork in your books original?

Yes. All artwork in our books is hand-drawn and original to Chloe & Maisy Co.

What's the quality of your books like?

We spent a lot of time researching and testing papers to find the best one for coloring. Every Chloe & Maisy book is printed on thick, bright white USA-made paper, chosen so colors look vibrant, pencils blend smoothly and markers have minimal bleed-through. Each book is 10 x 8 inches and perfect bound so it's comfortable to color in. They work well with colored pencils, crayons and markers. If you use alcohol-based markers, place a sheet of paper or our reusable page protector behind your page.

Do I need to place anything behind the page I’m coloring?

If you’re using markers, we recommend placing a protective sheet behind your page to prevent transfer.

We offer our Chloe & Maisy Coloring Page Protector, a thick plastic sheet sized perfectly for your book to help keep the rest of your pages clean while you color.

How do digital downloads work?

After you check out, your digital coloring page is delivered automatically - you'll receive an email with your download link shortly (if you don't see it, check your spam or promotions folder). Files come as a high-resolution PDF with no watermark, formatted to fit a standard 8.5 × 11 inch sheet for easy at-home printing. Digital pages are for personal use only, and all digital sales are final.

Do you restock sold-out coloring books?

Yes. If a book is sold out, join our email list to be the first to know when it's back in stock. Please note that limited edition volumes may not return once they sell out.

our mission & giving back

Do you work with a specific rescue or organization?

At this time, we do not officially partner with just one rescue or organization.

Instead, we choose to donate to a variety of rescues and nonprofits on an ongoing basis. This allows us to spread support across multiple organizations - helping both larger established rescues and smaller local groups doing meaningful work in their communities.

If there’s a rescue, nonprofit, or specific case you’d love to see us support, feel free to send it our way.

Cancellations & returns

What's your return & exchange policy?

all sales are final.

if your order arrives damaged or defective, please contact us within 7 days of delivery at help@chloeandmaisy.com with your order number and photos of the issue. we’ll review the situation and, if approved, provide a replacement.

once an order has been shipped, chloe & maisy co. is not responsible for packages that are lost, stolen, delayed, damaged during transit, or marked as delivered by the shipping carrier. any shipping-related claims must be handled directly with the carrier.

Can I cancel my order?

Contact us within 24 hours of purchase. Since we pack orders quickly, we may not always be able to honor every cancellation request.

Email us: help@chloeandmaisy.com
Please note: All sales are final for digital download products.

verified retailers

these are the only authorized places to buy chloe & maisy co. products besides our website. if a store isn't listed here, it isn't an official retailer.

Nordic Marker

online

📍 Norway

visit store →
own a shop and want to carry chloe & maisy co.?find us on faire